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We want you to feel like every item is the perfect match for your home. If it’s not the right fit, we’ll help you get it sorted and have you on your way.
You can return most items for a refund or store credit within 30 days of delivery. Return shipping costs apply, and the item must be in its original condition and packaging to be accepted.
There are a few items that can’t be returned:
- Clearance items
- Gift cards
- Personalized items
- Bundled items at discounted rates
- Items you have already assembled
- Items marked “Non-Returnable” on the sale page
- Open Box Items
Any outbound shipping charges collected on the order will not be refunded. This includes:
- Upgraded shipping charges (expedited, express, room of choice, etc.)
- Assembly services included with delivery
However, if your item is damaged or defective, these exceptions do not apply. In this case, we’ll take care of it and work with you to find the best solution.
